Privacy Policy

Last updated: September 2026

This privacy policy describes how FlowCrafts ("we", "us", "our") collects and uses information when you visit flowcrafts.tech or contact us. We keep it short and plain.

1. What we collect

We collect information you give us directly:

• Name, email, phone number and business name when you submit a contact or consultation form
• Project details you share in form messages
• Communications you send to us via email or WhatsApp

We also collect limited technical data automatically:

• IP address (used only for spam prevention and security)
• Browser type and operating system (used only for debugging)
• The page you were on when you submitted a form

We do not currently use third-party analytics tracking on this site. If this changes, this policy will be updated.

2. How we use it

• To respond to your enquiries and consultation requests
• To send a confirmation email when you submit a form
• To prevent spam and abuse on our forms

We do not sell your data. We do not share it with third parties except the email service provider used to send you a confirmation (currently Hostinger SMTP). We do not use your data for advertising.

3. How long we keep it

Form submissions are retained in our email inbox and CRM for as long as the business relationship requires. If you were never a client and would like your data removed, email info@flowcrafts.tech and we'll delete it within 30 days.

4. Cookies

This site does not set cookies. We do not use tracking pixels, retargeting or analytics scripts. If you add any third-party scripts (live chat, analytics), update this section.

5. Your rights

Depending on where you are located, you may have the right to:

• Request access to the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to how we use your data

To exercise any of these rights, email info@flowcrafts.tech.

6. Data security

Form data is transmitted over HTTPS. Our hosting (Hostinger) maintains industry-standard server security. We don't store credit card or payment information — payments are handled by third-party processors directly.

7. Third parties

This site links to external services (WhatsApp, LinkedIn, etc.). Those services have their own privacy policies. We're not responsible for their practices.

8. Changes to this policy

If we make material changes, we'll update the "Last updated" date at the top of this page.

9. Contact

Questions about this policy: info@flowcrafts.tech